Shipping Information

Welcome to www.crispcraftroller.com! We are committed to providing you with quality products and efficient delivery services. Below are our shipping terms to help you understand our shipping policies in Australia.

1. Shipping Service Range
www.crispcraftroller.com provides delivery services throughout Australia, including cities, towns and remote areas. We promise to deliver your order in a timely and safe manner.

2. Shipping Partners
We work with the following shipping companies to ensure smooth delivery of your order:

Australia Post: Provides reliable domestic delivery services.

CouriersPlease: Flexible options for standard and expedited services.

Fastway Couriers: Specializes in delivery solutions for small and medium-sized packages.

3. Processing Time
All orders will be processed within 2 business days of confirmation. Once processed, you will receive a confirmation email with tracking information.

4. Shipping Options and Estimated Delivery Times
We offer the following shipping options:

Standard Shipping:

Estimated delivery time is 5 business days, depending on the delivery destination.
Expedited Shipping:

Estimated delivery time is 2 business days for orders that need to be delivered quickly.
5. Shipping Calculation
Shipping costs will be calculated based on the weight, volume and shipping address of your order and will be displayed at checkout. Free shipping is available for orders that meet certain amounts, please see the checkout page for details.

6. Tracking Information
Once your order is shipped, you will receive a confirmation email with your tracking number. You can use this number to track the status of your package in real time on the shipping company's website.

7. Damaged or Lost Packages
If your package is damaged or lost during shipping, please contact our customer service team within 48 hours of receiving the package. We will assist you in processing the claim.

Thank you for choosing www.crispcraftroller.com to shop! We look forward to providing you with quality products and services.